Shipping policy

Thank you for shopping with mommaafrica! We take pride in delivering high-quality products straight to your doorstep. Below is our shipping policy to ensure you have a smooth shopping experience.

 

Processing Time

All orders are processed within 2-5 business days.
Orders are not processed or shipped on weekends or holidays.
In case of high order volume, processing times may be slightly extended. We will notify you of any delays.

 

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. Delivery times depend on your location and shipping method selected. Estimated delivery times are as follows:

**Standard Shipping (U.S. Only):** 5-10 business days
**Expedited Shipping (U.S. Only):** 3-5 business days

*Please note that delivery times are estimates and may be affected by factors beyond our control, such as carrier delays or extreme weather conditions.

 

Shipping Coverage

Currently, we only ship within the United States. We do not offer international shipping at this time.

 

Order Tracking

Once your order has shipped, you will receive a tracking number via email.
Please allow **24-48 hours** for tracking updates to appear in the system.

 

Lost or Stolen Packages

mommaafrica is not responsible for lost or stolen packages confirmed as delivered by the carrier. If your package is missing, please contact the carrier directly for assistance.
If your package is delayed or marked as delivered but not received, check with your local post office or neighbors before reaching out to us.

 

Shipping Restrictions

Some items may have shipping restrictions due to local laws or regulations. If we cannot ship an item to your location, we will notify you and issue a refund.

 

Changes & Cancellations

Once an order is placed, changes or cancellations cannot be made. After this period, we cannot guarantee modifications or cancellations.

 

Contact Us

For any shipping-related questions or concerns, please reach out to us at mommaafrica@store.com

Thank you for supporting mommaafrica! We appreciate every single one of you.